Terms and Conditions. Please read the terms and conditions carefully as they set out the rules for how we run our website and supply the products you can purchase through it. By clicking the ‘confirm’ button you accept and agree to be bound by the terms and conditions which shall govern the agreement between us. We reserve the rights to change the contents on the website at any time, it is your responsibility to familiarise yourself with the Terms and Conditions regularly to ensure that you are aware of any changes. Orders All orders placed through our site will bring into effect the Terms and Conditions. We are under no obligation to accept your order, we will confirm your order has been accepted once payment has been received. You will receive an email confirming the payment and acceptance of your order. If we encounter any problems with your order you will be contacted by a member of our customer services team. Your right to cancel We can only accept cancellations on bespoke/custom orders if notified within 12 hours of the order being placed, providing the relevant order has not been started. Contact us on info@canvastree.co.uk, or call us on 01332 663682 between 9.00am and 5.00pm. We reserve the right to cancel an order at any time for any reason, including the products you ordered which are no longer available. We try to ensure that all prices advertised on our website are correct, however if we discover that the products ordered are listed at an incorrect price, we will notify you as soon as possible with the correct price/details. You will be given the option of re-confirming your order or cancelling it. Your Information All information you submit about yourself will be held in complete confidentially. At no time will your information be passed onto other companies. When submitting images for production, you are acknowledging that you have the rights to reproduce the images or that you own the copyright to the images. We accept no liability for you breaching copyright laws. All content on this website is protected by copyright laws, unauthorised use of any of its content will be in breach of these laws and you will be prosecuted. Any use of the content on this website without seeking our permission is strictly prohibited. Offensive Content Our website contains comments, reviews and feedback submitted by our customers. It is not possible for us to monitor content left by our customers at all times, we therefore take no responsibility for offensive content left, however we will try to remove any offensive content as soon as it is possible. Image Reproduction & Quality We do our utmost to ensure the colour match is exact, but due to the varying quality of computer screens you may notice minor variations in colour in your photo canvas print. Cancellations will only be accepted within 12 hours of receipt of your order, assuming your canvas is not already in production